Shipping Policy

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

For the destination states except Hawaii,Alaska and Puerto Rico:

Shipping option

Estimated delivery time

Price

Expedited  shipping

2 business days

$3.99

Standard  shipping

3-5 business days

Free

 

For Hawaii,Alaska and Puerto Rico:

Shipping option

Estimated delivery time

Price

Expedited  shipping

2-5 business days(Puerto Rico not Available)

$5.99

Standard  shipping

3-7 business days

$Free

 

International Shipping

We do not offer international shipping currently.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at info@chloeandkai.com with your name and order number, and we will look into it for you.